Temporary Staff Nurse – Outpatients

• Take responsibility for individualised patient care as appropriate, working closely with all Caregivers.
  
• Document concise, accurate non-contemporaneous records, ensuring they are clearly written, dated and timed, and do not include unnecessary abbreviations, jargon or speculation.
  
• Facilitate patient flow, communication and problem solving to ensure the efficient running of the Outpatient department (OP).
  
• Prioritise tasks effectively, including the workload of others where required, such as learners and Healthcare Assistants.
  
• Carrying out nursing care to the highest possible standard according to CCL Policy and Clinical Guidelines, in line with NMC requirement. This requires a thorough understanding of policies and guidance related to for example: infection control, hygiene and individualised patient needs.
  
• Be able to communicate effectively with colleagues and patients, working proactively to reduce any delay in patient treatment
  
• Co-ordinate and assist with all clinics and minor procedures.
  
• Act as a chaperone where necessary.
  
• Ensure clinical practice complies with CCL policies and procedures.
  
• Be flexible in staffing situations which may be at short notice.
  
• Be able to communicate effectively with colleagues and patients, working proactively to reduce any delay in patient treatment
  
• Participate in departmental meetings to enhance team communication.
  
• Provides teaching and educational material as appropriate, validates and documents patient and family understanding of teaching.
  
• Maintain confidentiality, privacy and dignity for patients at all times.
  
• Maintains professional growth and development through ongoing formal and informal education and clinical nursing study and ensures they meet the requirements for revalidation.
  
• Provide students with the opportunity to learn practical skills and gain knowledge by ensuring the provision of recognised and trained mentors.
  
• Administering patient medication safely and effectively, in line with CCL Policy.
  
• Attend daily safety huddles
  
• Any other duties as required.
  
  Leadership:
  
• Leads the nursing team in the delivery of patient care collaborating with other disciplines to facilitate achievement of planned and expected outcomes.
  
• Demonstrates Shared Governance principles.
  
• Participate in the mentorship and induction of new Caregivers and student nurses.
  
• Provides feedback on individual progression and/or identifies any concerns.
  
• Liaise with senior Caregivers through regular feedback to coordinate and facilitate the activities of the shift and create a positive working environment.
  
• Demonstrate professional behaviour, a high level of clinical competence and decision making that inspires confidence of service users and colleagues.
  
• Identifies own training needs and maintains professional development in accordance with Revalidation requirements.
  
• Actively participate in clinical audit
  Quality and Safety:
  
• Be familiar with and adhere to CCL Policies relating to Safeguarding, Fire, Risk Management and Health and Safety at work Act.
  
• Ensure full understanding of the Mental Capacity Act assessment, Deprivation of Liberty and Safeguarding
  
• Have the necessary knowledge to identify and escalate appropriately where there may be safeguarding concerns
  
• To attend all mandatory training/updates.
  
• Comply with COSHH regulations and carry out COSHH assessments.
  
• To be competent in the safe use and storage of all equipment in the department. Promptly report any faults and ensure appropriate action is taken.
  
• Adheres to the NMC code of conduct and acts as the patient advocate at all times.
  
• Participates effectively at the Quality improvements initiatives for the department, ensuring that KPI’s are achieved and are aligned with CCL quality standards.
  
• Ensures adherence to CCL Complaints Management Policy and communicates with patients, families, visitors and external providers in a calm, courteous, helpful manner, endeavouring to resolve difficult issues at the departmental level.
  
• Ensures a safe environment for patients, Caregivers and visitors following the guidelines of risk management. Proactively reporting incidents, risks and/or failings taking responsibility to minimise these.
  
• Demonstrates Infection Control principles and takes appropriate action where there is variance to the agreed KPI’s.
  
• Use resources in a cost effective and responsible matter.
  
• Carry out additional roles and responsibilities needed for the role as delegated by the senior team.
  
• Participates in research and innovation and the dissemination of Evidence Based Practice in care delivery.
  

• Current nursing registration (First Level) through the Nursing & Midwifery Council (NMC) required with no restrictions to practice.
  
• Bachelor’s degree in Nursing.
  

• Ability to speak and write in English is required.
  
• Equivalent to a level of 7 of the International English Language Testing System or the Occupational English Test (OET) at level B is required.
  
  Complexity of Work:
  
  
• Ability to work autonomously and also within a team environment where appropriate.
  
• Ability to prioritise workload, ensuring high quality, safe and effective patient care.
  
• Can effectively manage and respond to patients and visitors with challenging behaviour and know when to ask for assistance.
  
• Demonstrates initiative to proactively problem solve with a solution focus, escalating more complex issues as required.
  
• Ability to communicate effectively and build relationships with the multi-disciplinary team.
  
• Being reliable and flexible, demonstrating enthusiasm and commitment.
  
• Good oral and written communication skills with clear handwriting and computer literacy.
  
  Work Experience/Skills:
  
  Essential:

• Demonstrable broad clinical experience in the acute care field.
  
• Track record of achievement of objectives in present and past jobs in the clinical field.
  
  Desirable:
  
  
• Experience working in a variety of outpatient settings.
  
• Desirable to be competent in/have had exposure to, the use of electronic clinical IT systems (EPIC, similar modern clinical systems)
  
  Personal Protective Equipment:
  
  
• Follows standard precautions using personal protective equipment as required.
  

About Us

As part of one of the world’s most respected academic medical centres, Cleveland Clinic London offers access to a global network of physicians and specialists. We provide patients with high-quality, integrated care, enabled by technology.

Cleveland Clinic London is part of a global health system that consistently ranks among the top hospitals in the world. We focus on clinical excellence, safety and patient outcomes, all supported by research, medical education, technology and teamwork.

Our mission — caring for life, researching for health, educating those who serve — has driven us to seek continual innovation and improvement over our 100-year history.

Cleveland Clinic London

Cleveland Clinic is an integrated healthcare system with hospitals and outpatient centres in the U.S. (Ohio, Florida and Nevada), Canada (Toronto), the U.A.E. (Abu Dhabi) and now London. Cleveland Clinic’s first healthcare facility in London, Cleveland Clinic Portland Place Outpatient Centre, opened in September 2021. Cleveland Clinic London’s 184-bed hospital followed and opened in Spring 2022.

Cleveland Clinic employs more than 70,000 people globally with patients coming to us from more than 185 countries every year. Cleveland Clinic London offers:

1,250 caregivers, including 270 medical doctors and 450 nurses.

184 inpatient beds.

29 ICU beds.

8 operating theatres.

21 day case rooms for surgery.

42-bed neurological suite for rehabilitation.